FAQ

Frequently Asked Questions (FAQ)

Is shipping discreet?
Yes. All orders are shipped in neutral, opaque packaging with no indication of the contents or sender.

How long does shipping take?
Usually 1-3 business days within Germany.

Can I return items?
Unused items in their original packaging can be returned in accordance with the right of withdrawal. For hygienic reasons, used erotic articles are excluded from exchange.

How can I contact you?
By email or phone - we respond discreetly, quickly and personally.


Accepted Payment Methods

The following payment methods are available to you:

  • American Express
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • UnionPay
  • Visa

All payments are processed encrypted and securely. Your personal data remains protected at all times.


Shipping Information

Shipping & Delivery

  • Shipping within Germany: 1-3 business days

  • Free shipping for orders over €79

  • Neutral, discreet packaging

  • No indication of contents or shop name visible on the outside

Your privacy is our highest priority – from checkout to your doorstep.